Refund policy

Return Policy for Items Purchased Through Our E-Store (RITEMORE ENTERPRISE)

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our return policy below for information on returns, fees, shipping, and final sale items:

**1. Return Period:**
- You may return eligible items within 7 days of receiving your order.

**2. Eligibility for Return:**
- To be eligible for a return, items must be unused, undamaged, and in the original packaging.

**3. Return Process:**
- To initiate a return, please contact our customer service team @ 72163280 / 09175530984 / 09631631840 with your order number and details of the items you wish to return.
- Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to return the items.

**4. Return Fees:**
- A restocking fee of 5% may apply to all returns.
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

**5. Return Shipping:**
- Please pack the items securely in the original packaging and include the RMA number on the package.
- We recommend using a trackable shipping service for your return.

**6. Refund Process:**
- Once we receive your returned items, we will inspect them and initiate the refund process.
- Refunds will be issued to the original payment method within 15 business days after the return is processed.

**7. Final Sale Items:**
- Items marked as "Final Sale" or "Clearance" are non-returnable and non-refundable unless they arrive damaged or defective.

**Note:** Our return policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.

If you have any questions or require further assistance, please reach out to our customer service team. Thank you for choosing RITEMORE ENTERPRISE.